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Webinars

Register for our upcoming webinars or catch up on one you missed in our recording archives.

View 2025 Education Calendar

Upcoming Webinars

19
Jun 2025

June 2025 CHI Risk Manager's Virtual Huddle

Optima Risk Management invites CHI Risk Managers to join us for the June 2025 networking event, the CHI Risk Manager's Virtual Huddle.

10
Jul 2025

Leverage a Maverick Mentality to Successfully Defend Elder Abuse Claims

Responding to an elder abuse claim is an expensive and often explosive task. Understanding your opponent’s tactics and building creative strategies to combat them is key.

Past Webinars

1 hour
Oct 17, 2024

Workplace Violence: A Risk Management Approach to Protecting the Workplace

This presentation will help attendees understand the key elements involved with establishing and maintaining a workplace violence prevention program that aligns with other organizational objectives and strategies.

1 hr
Aug 23, 2024

The Impact of Apology and Disclosure: Staff and Patient Healing

This presentation provides an overview of the Communication and Optimal Resolution (CANDOR) program implemented at Community Memorial Healthcare.

1 hour
Jul 18, 2024

Medical Record Documentation: The Good. The Bad. The Ugly.

This seminar reviewed best practices for medical record creation including a discussion of documentation regarding the “difficult patient,” chain-of-command issues, and disclosures.

1 hour
Jun 13, 2024

Fall Prevention Pitfalls During Staffing Variability: Strategies for Acute and Skilled Care

This webinar discussed recent trends in both acute and skilled care staffing and how staffing shortages or variability can impact patient outcomes, including falls and other adverse events.

1 hour
May 16, 2024

10 Ways to Make Your OB Unit a “Suit Free” Zone: A Checklist for Perinatal Risk Professionals

This presentation addresses strategies for reducing the chance for adverse outcomes on your perinatal unit.

1 hour
Apr 21, 2024

Cybersecurity Risks and Resiliency in Healthcare

The ever-changing landscape of cyber threats demands our constant vigilance. Cybersecurity attacks on our healthcare systems are both threats to our national security and to patient safety.

1 hour
Mar 26, 2024

When Words and Actions Matter Most: The Case for CANDOR

1 hour
Feb 15, 2024

A Radical Proposal: Transforming Patient and Family Engagement - February 2024