2025 Optima Education Calendar
Optima has a Best Practice Standard that each owner will attend at least 70% of Optima’s educational offerings and/or approved programs each year

Concierge Fund
The goal of the Prevent One Concierge Fund is to support risk management professional development, education initiatives, and “prevent one” claim for CHI owners.
Learning Paths
Follow our structured learning paths to deepen your knowledge and skills in key areas.
Resource Library
Access a variety of resources designed to support your risk management needs.
Upcoming Events
June 2025 CHI Risk Manager's Virtual Huddle
Optima Risk Management invites CHI Risk Managers to join us for the June 2025 networking event, the CHI Risk Manager's Virtual Huddle.
Leverage a Maverick Mentality to Successfully Defend Elder Abuse Claims
Responding to an elder abuse claim is an expensive and often explosive task. Understanding your opponent’s tactics and building creative strategies to combat them is key.
Past Webinars
June 2025 CHI Risk Manager's Virtual Huddle
Optima Risk Management invites CHI Risk Managers to join us for the June 2025 networking event, the CHI Risk Manager's Virtual Huddle.
Creating a Culture of Safety in the Operating Room
Operating Room managers, patient safety leaders, and clinical department heads struggle to move toward a culture of safety. This session will describe the four key ingredients needed to reach this goal: mutual respect, teamwork, human factors engineering, and just culture.
Reignite the Patient Experience- Fully Staffed
The healthcare industry needs a practical solution to both short and long-term staffing challenges. This presentation offers a clear path on re-energizing healthcare teams and revolutionizing the approach to patient care and workforce management. At its core, this presentation delves into a dual-focused strategy- reigniting the patient experience while addressing the ongoing staffing crisis.
AI in Healthcare: Opportunities, Risks, and the Road to Trust
Artificial intelligence (AI) has the potential to transform healthcare, and several applications are already being widely adopted. However, there are potential risks associated with AI use.