Optima Risk Management invites you to join us for the CHI Risk Managers' March Virtual Huddle.

This huddle will differ from previous offerings, as Wray Ryback, MHA, CPHRM, Manager of Risk and Patient Relations at Pomona Valley Hospital, will be joining us to present Building and Sustaining an Engaged Patient and Family Advisory Council (PFAC).

As the new CMS Patient Safety Structural Measures are focused on patient and family engagement, developing a Patient & Family Advisory Council at your facility will demonstrate compliance with these new standards.  In addition, PFACs provide a multitude of other benefits to healthcare organizations, including ongoing performance improvement, improved patient experience, and is evidence of a High Reliability Organization.

Join Wray Ryback and members of the PVHMC Patient & Family Advisory Council to learn how you can build a successful and sustainable PFAC.  Identify best practices for establishing a PFAC and hear from Patient & Family Advisors about their experiences serving our community.

‍This event is for CHI Risk Managers only.